Having an IT team is a must for every company especially for those who rely on computers for their business transactions. Having an IT team means that you will be having someone to assist your company when it comes to IT related stuff. It is not new that IT professionals must be able to be technically inclined in order for them to work better and to be able to cope up with the demands of the business. In this article, I will be sharing some tips on how to make your IT team more productive and efficient.
Teamwork – This is actually one of the most important thing that the IT department must have. Working as one will result to good things. Productivity will increase and pending tasks will be finished faster. Always remember the saying that "two minds are better than one"
Log Sheet – In order to be efficient, logging everything would be very helpful especially for errors / problems. This way, you would already know what troubleshooting step you will conduct when you know the history of it.
Reports – Besides the log sheet, sending reports to each other would be a big help for you. This would… allow your team to be updated on what is happening around. It may not be a must to send daily reports but make sure to at least send a report when it is necessary.
User manual – A user manual could be very useful especially for the new members of your team. This would serve as a guide on how to operate a certain program. This way, it would be faster for the new guys to do it and they do not need to ask everything over and over again.
Share what you know – As a team, knowledge is really important. There might be someone on your team that is more knowledgeable than the others and it would be very useful for the team to share that knowledge. Some might be very hesitant to share what they know but trust me, it would help your team a lot. Do not just let it stuck in your head, share it to others.
These are only few of the most important things that you need in order to have a better IT team for your company. Always remember that they are called a team because they must work together to finish a specific task for the company. The said tips are
